Contact Us

Get in touch with our friendly support team. We're here to help with any questions about your gaming experience.

Email Support

For general inquiries and support

support@theultimatespinnz.com

Response time: Within 24 hours

Support Hours
Monday - Friday:9:00 AM - 6:00 PM NZST
Saturday:10:00 AM - 4:00 PM NZST
Sunday:Closed
Location

Proudly serving players across New Zealand

Auckland, New Zealand

Responsible Gaming

Need help with gambling concerns?

NZ Gambling Helpline

0800 654 655

Free, confidential support 24/7

Send us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

Is TheUltimateSpinNZ.com safe to use?

Yes, absolutely. We use advanced encryption and security measures to protect all user data and ensure a safe gaming environment.

Do I need to deposit money to play?

No, our platform is a social casino for entertainment only. All games are played with virtual credits - no real money is involved.

What age do I need to be to play?

You must be 18 years or older to access and use our platform, in accordance with New Zealand regulations.

How do I get more credits to play?

You receive daily bonuses and can earn additional credits through various promotions and activities on the platform.